Changes to Uber in California
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Due to a new state law, we are making some changes to help ensure that Uber remains a dependable source of flexible work for California drivers.
These changes may take some getting used to, but our goal is to keep Uber available to as many qualified drivers as possible, without restricting the number of drivers who can work at a given time.
We want your Uber experience to be excellent, and fewer drivers on the road would mean a more expensive and less reliable service for you.
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| From upfront price to estimated price range |
| You will now see a price range rather than a set price before you request any non-Pool ride, which is our best estimate of what the trip will cost you. The final price will be calculated at the end of your trip, based on the actual time and distance traveled. You can see the final price on your receipt or in the app. |
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| Schedule rides with your favorite drivers |
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| After you give a driver a 5-star rating, you can now add them as a Favorite Driver. Next time you request a scheduled ride, your favorite drivers will have the opportunity to accept your reservation. If you give a driver a 1-star rating, you won’t be matched on future rides. |
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| Changes to Uber Rewards benefits |
| We unfortunately have to discontinue some Uber Rewards benefits, like price protection on a route and flexible cancellations, for trips in California. To learn more, see the Rewards hub in your Uber app. We’re actively working on new benefits for California riders, so stay tuned for future announcements. |
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Uber Technologies
1455 Market St., San Francisco, CA 94103
Uber.com
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